Terms of Service and Legal Agreement

Last Updated: 2025-06-25

Please read these Terms of Service ("Terms") carefully before using the TaxFlow service ("Service") operated by Silverpine Solutions AB ("us", "we", "our", "Company"), organization number 559519-4019.

By creating an account, accessing, or using the Service, you explicitly agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use the Service. Your continued use of the Service following any changes to these Terms constitutes your acceptance of those changes.

1. Agreement Acceptance

1.1. Explicit Consent:

  • Account creation requires explicit acceptance of these Terms
  • Users must be at least 18 years old to use the Service
  • Users must have legal capacity to enter into binding agreements
  • Users must provide accurate registration information

1.2. Electronic Agreement:

  • These Terms constitute a legally binding electronic agreement
  • Acceptance is recorded with timestamp and IP address
  • Agreement covers all current and future Service features
  • Separate consent required for processing personal data

1.3. Representation:

  • Users represent they have authority to accept these Terms
  • Business users warrant they have authority to bind their organization
  • Users confirm all provided information is accurate and complete
  • Users acknowledge reading and understanding these Terms

2. Definitions

  • "Service" refers to TaxFlow, a web-based platform for automated tax reporting and trade analysis
  • "User" refers to any individual or entity with a registered account on the Service
  • "Trade Data" refers to financial transaction records imported from supported brokers
  • "SRU" refers to Standardiserat RäkenskapsUtdrag, the standardized accounting extract required by Skatteverket
  • "Supported Brokers" refers to Interactive Brokers, Avanza, and Nordnet
  • "Premium Features" refers to advanced functionalities including trade history analysis, analytics, and tax optimization

3. Service Description

2.1. Core Features:

  • Import and processing of trade data from Supported Brokers
  • Automated generation of SRU files for tax reporting
  • Basic trade history viewing and management
  • Currency conversion to SEK using official exchange rates

2.2. Premium Features:

  • Advanced trade history analysis
  • Tax optimization suggestions
  • Analytics and reporting tools
  • Priority customer support

2.3. Service Limitations:

  • Support limited to specified brokers and file formats
  • Processing capacity based on subscription tier
  • Tax calculations specific to Swedish regulations
  • No guarantee of tax authority acceptance

4. Data Processing

3.1. Data Storage:

  • Trade data stored in MongoDB database
  • Authentication managed through Clerk
  • Payment processing handled by Stripe
  • Data hosted within EU/EEA region

3.2. Data Security:

  • End-to-end encryption for data transmission
  • Secure authentication with multi-factor options
  • Regular security audits and monitoring
  • Automated backup procedures

3.3. Data Retention:

  • Trade data retained for 7 years (Bokföringslagen)
  • Account data kept while subscription active
  • Technical logs maintained for 12 months
  • Generated reports available for download

5. Subscription Plans

4.1. Service Tiers:

  • Free tier with basic functionality
  • Premium tier with advanced features
  • Enterprise solutions available

4.2. Pricing and Payment:

  • All prices are displayed in SEK/EUR and include VAT
  • Subscriptions billed in advance
  • Recurring charges for ongoing access
  • Pricing may be adjusted
  • Payment processed through Stripe

4.3. Enterprise Plan:

  • Custom integration options
  • Dedicated support
  • Custom feature development
  • Service Level Agreement

6. User Obligations

5.1. Data Accuracy:

  • Provide accurate and complete broker statements for processing
  • Thoroughly verify all generated SRU files before submission to tax authorities
  • Report any discrepancies or errors promptly to TaxFlow
  • Maintain original trading records for at least 7 years as required by tax regulations
  • Ensure all submitted information complies with applicable tax laws

5.2. SRU File Verification Responsibility:

  • Independently review all SRU file contents before submission
  • Verify that all transactions are correctly categorized and calculated
  • Confirm personal information is accurate and complete
  • Ensure all tax calculations align with current tax laws
  • Consult with qualified tax professionals as needed

5.3. Account Security:

  • Secure login credentials
  • Enable two-factor authentication
  • Report unauthorized access
  • Keep contact information updated

7. Liability and Disclaimers

6.1. Service Limitations:

  • Not a substitute for professional tax advice or services
  • No guarantee or warranty of tax calculation accuracy or completeness
  • Dependent on the accuracy and quality of user-provided broker data
  • Subject to system availability and technical limitations

6.2. SRU File Generation Disclaimer:

  • No Accuracy Guarantee: TaxFlow makes no representations or warranties regarding the accuracy, completeness, or reliability of generated SRU files
  • User Responsibility: Users are solely and legally responsible for verifying all data in generated SRU files
  • No Tax Advice: Generated SRU files do not constitute professional tax, legal, or accounting advice
  • Tax Law Compliance: Users must ensure their tax submissions comply with all applicable laws and regulations
  • No Liability for Penalties: TaxFlow is not responsible for any tax penalties, interest, or additional assessments that may result from using the generated files

6.3. User Responsibility:

  • Verify all generated reports prior to submission to tax authorities
  • Comply with all applicable tax regulations and filing requirements
  • Maintain required documentation to support tax filings
  • Meet all tax filing deadlines independently
  • Accept full legal responsibility for all tax submissions

6.4. Limitation of Liability:

  • To the maximum extent permitted by law, TaxFlow shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages
  • This includes but is not limited to damages for tax penalties, interest, additional tax assessments, loss of profits, or financial losses
  • This limitation applies regardless of the legal theory of liability, even if TaxFlow has been advised of the possibility of such damages
  • User acknowledges that the use of TaxFlow services, especially SRU file generation, is at their own risk

6.5. Indemnification:

  • Users agree to indemnify, defend, and hold harmless TaxFlow from all claims, liabilities, damages, losses, costs, expenses, or fees arising from their use of the service
  • This specifically includes any claims related to SRU files generated through the service and submitted to tax authorities
  • Users accept full responsibility for all tax filings based on TaxFlow-generated content

8. Changes and Termination

7.1. Service Changes:

  • Features may be added or removed
  • Pricing may be adjusted
  • Supported brokers may change
  • 30 days notice for material changes

7.2. Account Termination:

  • Cancel subscription anytime
  • Export data before closing account
  • Data retained per legal requirements
  • No refund for partial periods

9. Contact Information

For questions about these Terms:

Silverpine Solutions AB

Org.nr: 559519-4019

Email: legal@taxflow.se

Technical Support: support@taxflow.se